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Terms of use

The terms that apply when you use this website. Please read the section on emergencies — it is the most important part.

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About these terms

This website is run by KND Community Organisation. By using it, you agree to these terms. Separate agreements may apply if you join a KND programme or volunteer with us, and we will always explain those to you directly.

Not an emergency service

KND is not an emergency or crisis service, and our forms and online spaces are not monitored around the clock. If you or someone else is in immediate danger, call 999. For urgent mental health help, call NHS 111 and choose the mental health option. See our urgent help page.

Information, not medical advice

KND provides non-clinical, community-based support. Information on this website is general and is not medical, legal or financial advice. Always speak to your GP or a qualified professional about your own situation.

Accuracy and availability

We work to keep information accurate and show when resources were last checked, but we cannot guarantee that everything is complete or up to date. Services and activities can change. We may update or withdraw parts of the website at any time.

Using our forms

Please use our forms only for genuine enquiries. Don’t submit anything unlawful, abusive or misleading, or attempt to disrupt or gain unauthorised access to the website. We may block misuse.

Our content and logo

The KND name, logo and original content on this site belong to KND. You are welcome to print or share our guides for personal, non-commercial use. Please ask us before using our logo or content for anything else.

Our responsibility to you

We provide this website in good faith. Nothing in these terms limits any liability that cannot be limited by law, or affects your statutory rights.

Privacy

How we handle your information is explained in our privacy policy.

Changes and contact

We may update these terms. The date at the top shows the latest version. Questions? Contact us.